search query: @author Young, K. / total: 17
reference: 7 / 17
Author: | Timewell, S. Young, K. |
Title: | How the Internet redefines banking |
Journal: | Banker
1999 : JUN, VOL. 149:6, p. 27-30 |
Index terms: | Banking Information technology Internet Customers Consumer satisfaction |
Language: | eng |
Abstract: | The article deals with the banking through the Internet (WWW). It is stated: "Banks need to get their act together on branding and customer satisfaction if they are to survive the onslaught of new competition". |
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