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Author:Hopkinson, G.
Hogarth-Scott, S.
Title:Franchise relationship quality: micro-economic explanations
Journal:European Journal of Marketing
1999 : VOL. 33:9/10, p. 827-843
Index terms:MARKETING
ECONOMIC CONDITIONS
MARKETING STRATEGY
Language:eng
Abstract:The paper examines the behavioral implications of the three main micro-economic explanations - resource constraint, agency theory and search cost theory - for franchising. Reviews these theories, along with the empirical evidence found to support them. It highlights implications of each explanation upon relational quality using four relational characteristics drawn from Macneil. The paper uses the characteristics of power balance, anticipation of trouble, sense of unity and presentation of costs and benefits.
SCIMA record nr: 215521
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