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Author: | Mulki, J.P. Jaramillo, F. |
Title: | Workplace isolation: salespeople and supervisors in USA |
Journal: | International journal of human resource management
2011 : FEB-MAR, VOL 22:4-6 p. 902-923 |
Index terms: | leadership managers virtual organizations work turnover sales salespeople pharmaceutical industry USA |
Language: | eng |
Abstract: | This study examines virtual work, which brings both benefits and challenges to organizations. One of the issues is workplace isolation (WI); this study uses responses from a sample of 346 salespeoples in the pharmaceutical field to test a model that investigates the relationships among WI, self-efficacy, leadership style, extra-role performance (ERP), satisfaction with the supervisor, and turnover intentions. Results indicate that salespersons perception of managers as considerate leaders are associated with lower WI levels; salespeople with higher levels of self-efficacy are less likely to believe that they are isolated from company and their colleagues. WI, in turn, is notably related to satisfaction with the supervision and ERP. |
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