search query: @indexterm intellectual capital / total: 172
reference: 138 / 172
Author: | Garcia Mazpulen, J.L. |
Title: | Hacia la fidelizacion delcliente como clave de diferenciacion. |
Journal: | Harvard-Deusto Marketing & Ventas
1999 : MAY-JUN, 32, p. 57-59 |
Index terms: | INTELLECTUAL CAPITAL CONSUMER SATISFACTION CLIENTS |
Language: | spa |
Abstract: |
SCIMA