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| Author: | Zhou, A.Z. Fink, D. |
| Title: | Knowledge management and intellectual capital: an empirical examination of current practice in Australia |
| Journal: | Knowledge management research & practice
2003 : DEC, VOL. 1:2, p. 86-94 |
| Index terms: | Knowledge management Intellectual capital Human resource management Australia |
| Language: | eng |
| Abstract: | This paper reports the findings from a survey conducted in Australia to explore current practices relating to knowledge management (KM) and intellectual capital (IC). A systematic approach in the form of the IC web guided the research. Findings revealed that KM was perceived to be more about developing knowledge culture than about managing organisational processes and structure. IC was perceived to be more about human capital (hereafter as: HC.) than about customer capital and organisational capital. It can therefore be concluded that HC. holds the greatest importance for KM and IC. However, organisation structure was perceived to be more important than organizational culture and information technology. |
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