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| Author: | Diakoulakis, I.E. (et al.) |
| Title: | Towards a holistic knowledge management model |
| Journal: | Journal of Knowledge Management
2004 : VOL. 8:1, p. 32-46 |
| Index terms: | Knowledge management Human capital Intellectual capital Strategic planning Models |
| Language: | eng |
| Abstract: | Knowledge management (or KM) has been gradually established as a strong methodology to support business viability, competitiveness and growth; however, the lack of maturity is obvious. The systems thinking logic, the discipline for seeing structures underlying complex phenomena, is perceived as a promising direction for consolidating the various approaches and developing a holistic KM paradigm. Through the integration of the fragmented landscape of KM on a transparent and concrete framework based on cause-effect relationships, not only the underlying theoretical assumptions are clarified and subjected to further analysis at a strategic level, but also practical issues concerning planning and decision making become less complicated, increasing effectiveness. |
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