search query: @indexterm Social sciences / total: 174
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Author: | Rooks, G. Tazelaar, F. Snijders, C. |
Title: | Gossip and reputation in business networks |
Journal: | European sociological review
2011 : FEB, VOL. 27:1, p. 90-106 |
Index terms: | co-operation networks reputation communication social sciences purchasing supply management companies Germany |
Language: | eng |
Abstract: | This article expolores the determinants of gossip (henceforth as: gsp.) in purchasing and supply management. Gsp. is defined as talking about your business partner in a negative way to a third party. It is argued and shown that gsp. can be analyzed and used as a rational response in the management of business transactions. Using a dataset including about 400 problematic purchase transactions gathered in Germany from over 350 buying firms, the hypotheses are tested. In general, gsp. is more likely in the case of a larger problem, with a plenty of common third parties available to buyer and supplier (henceforth as: b-and-s.), and with a dense business network. Yet, gsp. is less likely in the case of b-and-s. having a longer business relationship, and more likely with b-and-s. expecting for business to come. |
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