search query: @indexterm process engineering / total: 175
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| Author: | Mumford, E. |
| Title: | Business process reengineering RIP |
| Journal: | People Management
1996 : MAY 2, VOL. 2:5, p. 22-29 |
| Index terms: | HUMAN RESOURCE MANAGEMENT PROCESS ENGINEERING COMPANIES |
| Language: | eng |
| Abstract: | The corporate panacea of the early 1990s is now widely seen as a disastrous experiment, write the authors. They chart the rapid rise and fall of a management fad in the US, and argue that re-engineering failed because many of its followers did not understand people and change management techniques. This is the story of the rise and fall of business process re-engineering in the United States. It is a tale of fashion and fads, of unfulfilled promises and financial catastrophies. |
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