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| Author: | Zantek, P. R. Wright, G. P. Plante, R. D. |
| Title: | Process and Product Improvement in Manufacturing Systems with Correlated Stages |
| Journal: | Management Science
2002 : MAY, VOL. 48:5, p. 591-606 |
| Index terms: | PROCESS ENGINEERING PRODUCTS MANUFACTURING INDUSTRY TOTAL QUALITY MANAGEMENT LEARNING |
| Language: | eng |
| Abstract: | Manufacturing systems typically contain processing and assembly stages whose output quality is significantly affected by the output quality of preceding stages in the system. This study offers and empirically validates a procedure for (1) measuring the effect of each stage's performance on the output quality of subsequent stages including the quality of the final product, and (2) identifying stages in a manufacturing system where management should concentrate investments in process quality improvement. The authors' proposed procedure builds on the precedence ordering of the stages in the system and uses the information provided by correlations between the product quality measurements across stages. |
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