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| Author: | Chen, Z.X. Tsui, A.S. Zhong, L. |
| Title: | Reactions to psychological contract breach: a dual perspective |
| Journal: | Journal of Strategic Marketing
2008 : AUG, VOL. 29:5, p. 527-548 |
| Index terms: | contracts employees psychology supervisors China |
| Language: | eng |
| Abstract: | This paper examined reactions to psychological contract breach from two separate perspectives, that is, employee's reactions to perceptions of employer breach and supervisor's reactions to perceptions of employee breach of the psychological contract. In addition to the main effects, it was also hypothesized that the benevolence (or kindness) of the supervisor and the traditional values (or respect for authority) of the employee would attenuate the negative effects of psychological contract breach. These hypotheses were tested with a sample of 273 supervisor-subordinate dyads from the People's Republic of China. The results showed that employer breach correlated negatively with employee outcomes of organizational commitment (OC), organizational citizenship behavior (OCB), and work performance, but this negative relationship was weaker for employees with traditional values. The results also demonstrated that employee breach correlated negatively with responses from the supervisor, in terms of the mentoring provided to the employee and the leader-member exchange (LMX) quality. However, more benevolent supervisors reacted less negatively in terms of the mentoring than did the less benevolent supervisors. |
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