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| Author: | Conway, P. Thompson, J. Pilling, M. Shifrin, C. |
| Title: | Special report: services |
| Journal: | Airline Business
2006 : JAN, VOL. 22:1, p. 44-49 |
| Index terms: | airlines air transport innovation service |
| Language: | eng |
| Abstract: | This special report takes a look at the future development of airline business services. The report is divided into four articles. First, the future of check-in service is examined. Second, the writer examines the possibility of having mobile phone and internet connections onboard. Third, optional extra service in the economy class is discussed and fourth, the future of the first class services is examined. |
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