search query: @journal_id 665 / total: 178
reference: 140 / 178
| Author: | Sobotka-Hirnthaler, G. |
| Title: | Qualitätsmessung und -sicherung im Finanzdienstleistungsbereich. |
| Journal: | Markt
1993 : VOL. 32:1, p. 4-5 |
| Index terms: | FINANCIAL INSTITUTIONS SERVICE QUALITY ASSURANCE MEASUREMENT INFORMATION TECHNOLOGY STANDARDS |
| Language: | ger |
| Abstract: |
SCIMA