search query: @journal_id 665 / total: 178
reference: 94 / 178
Author: | Woratschek, H. |
Title: | Die Typologie von Dienstleistungen aus informationsökonomischer Sicht. |
Journal: | Markt
1996 : VOL. 35:1, p. 59-71 |
Index terms: | SERVICE INDUSTRIES SERVICE QUALITY SERVICE CUSTOMER RELATIONS INFORMATION ECONOMICS |
Language: | ger |
Abstract: |
SCIMA