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Author: | Miles, I. |
Title: | Services in the new industrial economy. |
Journal: | Futures
1993 : JUL/AUG, VOL. 25:6, p. 653-672 |
Index terms: | SERVICE INDUSTRIES BUSINESS FORECASTING INNOVATION |
Language: | eng |
Abstract: | Services have frequently been considered to be relatively poor in economic performance. However, regarding services as laggards is decreasingly useful when considering contemporary services, many of which are the major users, carriers and promoters of many classes of innovative hardware. New services (such as software and telematics) are performing vital roles in the diffusion of new technologies, techniques and organizational styles. |
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