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| Author: | Turner, J.R. Müller, R. |
| Title: | Communication and co-operation on projects between the project owner as principal and the project manager as agent |
| Journal: | European Management Journal
2004 : JUN, VOL. 22:3, p. 327-336 |
| Index terms: | Project management Communication Co-operation |
| Language: | eng |
| Abstract: | Research shows the best project performance is obtained when there is high collaboration btw. client and project manager (hereafter as: pr-m. ), and medium levels of structure, when the pr-m. and project owner work together in partnership, and the pr-m. is empowered. Unfortunately, this is not how it happens on many projects. This paper offers the principal-agency relationship (here as: p-a-r.) btw. client and pr-m. as one reason for this. However, communication btw. the client and pr-m. is offered as a way of reducing this problem. It is suggested what communication the client needs from the pr-m., and what communication the pr-m. needs from the client to minimize the impact of the p-a-r. The results of an international study are reported into communication needs on projects. |
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