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| Author: | Briggs, R.O. Vreede, G-J. de Nunamaker Jr., J.F. |
| Title: | Collaboration engineering with ThinkLets to pursue sustained success with group support systems |
| Journal: | Journal of Management Information Systems
2003 : SPRING, VOL. 19:4, p. 31-64 |
| Index terms: | Group technology Technology transfer |
| Freeterms: | Collaboration |
| Language: | eng |
| Abstract: | Despite the demonstrated potential of group support systems (GSS) have been slow to diffuse across organizations. This paper draws on the technology transfer model and argues that the high conceptual load of GSS (i.e. understading of the intended effect of GSS functionality) encourages organizations to employ expert facilitators to wield the technology on behalf of others. |
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