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| Author: | Kraaijenbrink, J. Wijnhoven, F. |
| Title: | Managing heterogeneous knowledge: a theory of external knowledge integration |
| Journal: | Knowledge management research & practice
2008 : DEC, VOL. 6:4, p. 274-286 |
| Index terms: | knowledge management knowledge integration theories |
| Freeterms: | divergence convergence |
| Language: | eng |
| Abstract: | In this paper, a theory of external knowledge (herein as: knwl.) integration (as: int.) is presented. It sees organizations (as: orgs.) as open systems confronted with intra-organisational (for 'organisational' as: org-al.), inter-org-al., and extra-org-al. knwl. heterogeneity. There are three levels of heterogeneity by three external knwl. int. capabilities: knwl. identification, knwl. acquisition, and knwl. utilisation. Developed are propositions of how orgs. should balance divergent and convergent external knwl. int. capabilities to achieve flexibility, efficiency, and scope. |
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