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| Author: | Davis, T. R. |
| Title: | Different service firms, different core competencies |
| Journal: | Business Horizons
1999 : SEP-OCT, VOL. 42:5, p. 23-33 |
| Index terms: | INDUSTRIES SERVICE DIVERSITY COMPETENCIES |
| Language: | eng |
| Abstract: | Service firms differ widely with varied organizational characteristics that create very different management problems. A clearer demarcation among them is needed so that more attention can be paid to the challenges of managing each type. This model describes four types. |
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