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Author: | Compeau, D.R. Huff, S.L. Marcolin, B.L. Munro, M.C. |
Title: | Assessing user competence: conceptualization and measurement |
Journal: | Information Systems Research
2000 : MAR, VOL. 11:1, p. 37-60 |
Index terms: | Competencies End-users Information technology |
Language: | eng |
Abstract: | Organizations today face great pressure to maximize the benefits from their investments in information technology (IT). They are not just to use IT, but to use it as effectively as possible. Understanding how to assess the competence of users is critical in maximizing the effectivenes of IT use. This study concentrates on the different aspects of user competence. |
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