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| Author: | Carson, S. J. |
| Title: | Information Processing Moderators of the Effectiveness of Trust-Based Governance in Interfirm R&D Collaboration |
| Journal: | Organization Science
2003 : JAN-FEB, VOL. 14:1, p.45-56 |
| Index terms: | TRUST ALLIANCES DATA MANAGEMENT OUTSOURCING |
| Language: | eng |
| Abstract: | Using a sample of 129 firms that have engaged outside contractors on client-sponsored R&D projects, the authors find that trust-based governance has a larger positive impact on task performance when the client is more skilled at understanding the outsourced tasks at hand, the task itself requires skills that are relatively more readily taught (less tacit), and the task itself is organized in parallel with work being done at the contractor as well as the client. As a corollary, the authors also find that firms adopt trust-based governance to a greater extent as these information-processing abilities increase, as well as with the colocation of the contractor and client. Suggestions for engineering trust-based governance are offered. |
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