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| Author: | Ahire, S. |
| Title: | Management science - total quality management interfaces: an integrative framework |
| Journal: | Interfaces
1997 : NOV-DEC, VOL. 27:6, p. 91-114 |
| Index terms: | MANAGEMENT TOTAL QUALITY MANAGEMENT COST EFFECTIVENESS |
| Language: | eng |
| Abstract: | Management science (MS) and total quality management (TQM) are powerful approaches to improving the operations of organizations. While MS uses quantitative techniques to yield information-based strategies for decision problems, TQM aims at improving the quality of processes to produce superior products at lower cost. Hence, MS and TQM should, in principle, be intertwined to attain efficient and cost-effective operations. However, neither researchers nor practitioners in these two fields have recognized the vital linkage. |
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