search query: @indexterm Strategic management / total: 1889
reference: 262 / 1889
| Author: | Mathiassen, L. Pourkomeylian, P. |
| Title: | Managing knowledge in a software organization |
| Journal: | Journal of Knowledge Management
2003 : VOL. 7:2, p. 63-80 |
| Index terms: | Knowledge management Strategic management Companies |
| Language: | eng |
| Abstract: | This paper explores the practical usage of insights on knowledge management (KM) to support innovation in a software organization. The organization has for some time engaged in software process improvement (SPI) initiatives to improve its operation. The paper applies two complementary approaches to KM, the codified and the personalized, to evaluate current KM practices and to improve its SPI practices. Based on the insights from the case we review key principles within SPI and evaluate the applied KM approaches. The paper concludes that it is advisable for SPI efforts to explicitly address KM issues. Each software organization has to find its own balance btw. personalized and codified approaches. |
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