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| Author: | Williams, P. Hubbard, P. |
| Title: | Who is disadvantaged? Retail change and social exclusion |
| Journal: | International Review of Retail, Distribution and Consumer Research
2001 : JUL, VOL. 11:3, p. 267-286 |
| Index terms: | CONSUMER BEHAVIOUR SHOPPING UNITED KINGDOM |
| Freeterms: | DISADVANTAGED CONSUMERS SOCIAL EXCLUSION |
| Language: | eng |
| Abstract: | In this paper, the impacts of retail change on "disadvantaged" consumers are considered, drawing on the results of a wider project on shopping practices in Coventry (UK). Combining extensive (survey) with (interview) data, this paper explores why relatively deprived consumers tend to use "traditional" shopping facilities rather than newer stores and shopping centres. The focus here is on the social context as much as the physical setting in which these facilities are located, with factors relating to consumer's social interactions with other people hypothesized as crucial in influencing their use of particular retail locations. |
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