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| Author: | Pellat, G. |
| Title: | Critiques et etudes de methodes de mesure de productivite administrative. |
| Journal: | Gestion 2000
1990 : VOL. 6:2, p. 55-80 |
| Index terms: | ADMINISTRATION PRODUCTIVITY MEASUREMENT |
| Language: | fre |
| Abstract: | A lot of companies are concerned about their administration productivity, about reducing costs and providing better quality of services. A few methods, which can measure this productivity are shown. First, there are general methods for measuring the information system (IBM method, analysis of administration value) and there are methods based on the task analysis (fixed criteria, productivity ratios). |
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