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| Author: | Hertzum, M. |
| Title: | The importance of trust in software engineers' assessment and choice of information sources |
| Journal: | Information and Organization
2002 : VOL. 12:1, p. 1-18 |
| Index terms: | ENGINEERS INFORMATION SOFTWARE TRUST |
| Language: | eng |
| Abstract: | Engineers such as systems developers get most of their information from colleagues and internal reports. This study argues that engineers' preference for internal sources such as their colleagues is just as much a preference for sources with a known or easily determinable trustworthiness as it is a preference for information that is easily accessible. Trust is of central importance because quality is a perceived property and, thus, assessing the quality of an information source is essentially a matter of establishing to what extent one is willing to place trust in it. |
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