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Author:Newby, R.
Soutar, G.
Watson, J.
Title:Comparing traditional focus groups with a group support system (GSS) approach for use in SME research
Journal:International Small Business Journal
2003 : NOV, VOL. 21:4, p. 421-433
Index terms:Focus groups
Group technology
Small and medium-sized enterprises (SMEs)
Language:eng
Abstract:The use of group support system (GSS) technology as a tool for soliciting perceptions, or ideas, from a target audience, was examined in this study. The approach was compared to a more traditional focus group methodology, and it was concluded that GSS technology has numerous advantages.
SCIMA record nr: 257027
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