search query: @indexterm Confectioners, tobacconists and newsagents / total: 19
reference: 1 / 19
« previous | next »
| Author: | Schulz, J.L. |
| Title: | Confectionery and conflict resolution? What Chocolat reveals about mediation |
| Journal: | Negotiation Journal
2006 : JUL, VOL. 22:3, p. 251-277 |
| Index terms: | film industry CONFECTIONERS, TOBACCONISTS AND NEWSAGENTS conflict |
| Language: | eng |
| Abstract: | This paper explores the film Chocolat and introduces a new metaphor for the mediator - the mediator as a cook. In the film, the mediator-protagonist demonstrates that: (1) mediations need not be voluntary to be sound, (2) non-neutral, directive, evaluative mediators can be effective if they individualize their approaches to each disputant and dispute, and (3) effective approaches to mediation celebrate emotion and pleasure, contrary to many conflict resolution theorists who write about the importance of emotions, but do not privilege them in practice. |
« previous | next »
SCIMA