search query: @indexterm Information technology / total: 1908
reference: 269 / 1908
| Author: | Jackson, S. |
| Title: | How search brings returns for Ernst & Young. Striking the right balance between people, process and technology |
| Journal: | Knowledge Management Review
2004 : MAR/APR, VOL. 7:1, p. 16-19 |
| Index terms: | Management Knowledge management Consultants Information technology Companies USA |
| Language: | eng |
| Abstract: | This article describes how Ernst & Young's knowledge and content management system uses the right mix of people and process to link content with employee needs and the company strategy. Dealt with are the Web platform, mail-enabled submissions process, and reliance of content management on people and process as well as on technology. |
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