search query: @indexterm Information technology / total: 1908
reference: 230 / 1908
Author: | Kyobe, M.E. |
Title: | Investigating the strategic utilization of IT resources in the small and medium-sized firms of the Eastern free state province |
Journal: | International Small Business Journal
2004 : APR, VOL. 22:2, p. 131-158 |
Index terms: | Comparative advantage Information technology Small and medium-sized enterprises (SMEs) Strategy |
Freeterms: | SME |
Language: | eng |
Abstract: | The extent to which the small-to-medium sized companies (SMEs) utilized their IT resources strategically is investigated in this study, and also factors inhibiting such utilization are identified. An attribute approach is adopted to identify attributes characterizing strategic IT utilization in SMEs. 70 SMEs took part in the study and factor analysis was conducted to identify the underlying factors that explained the inhibitors of strategic IT utilization. While the findings indicate that some SMEs utilize IT resources to reduce costs and improve customer services, many SME managers are still ignorant about their business environment. |
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