search query: @indexterm Information technology / total: 1908
reference: 104 / 1908
| Author: | Wang, S. Wang, H. |
| Title: | Shared services beyond sourcing the back offices: Organizational design |
| Journal: | Human Systems Management
2007 : VOL. 26:4, p. 281-290 |
| Index terms: | information technology organizational design service outsourcing theories |
| Language: | eng |
| Abstract: | Unlike outsourcing, shared services (hereafter as: shr-srvs.) is the standardization and consolidation of common functions across multiple organizations to increase information and knowledge sharing and to reduce information process duplication. Shr-srvs. should be viewed more as a challenge of organization redesign and less as a phenomenon of cost saving. In the perspective of shr-srvs., five general leading theories of organizational design are examined. |
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