search query: @journal_id 1684 / total: 194
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Author: | Alamdari, F. |
Title: | Airline in-flight entertainment: the passengers' perspective |
Journal: | Journal of Air Transport Management
1999 : OCT, VOL. 5:4, p. 203-209 |
Index terms: | Industries Air transport Customers |
Freeterms: | Product differentation Entertainment |
Language: | eng |
Abstract: | The competition amongst airlines has intensified in recent years. This has resulted in improvements in airline products, especially in the in-flight services, e.g. in-flight entertainment (IFE). There are a set of questions asked and answered as to IFE related investments, revenues, customer choice behaviour, and future. |
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