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| Author: | Alamdari, F. |
| Title: | Airline in-flight entertainment: the passengers' perspective |
| Journal: | Journal of Air Transport Management
1999 : OCT, VOL. 5:4, p. 203-209 |
| Index terms: | Industries Air transport Customers |
| Freeterms: | Product differentation Entertainment |
| Language: | eng |
| Abstract: | The competition amongst airlines has intensified in recent years. This has resulted in improvements in airline products, especially in the in-flight services, e.g. in-flight entertainment (IFE). There are a set of questions asked and answered as to IFE related investments, revenues, customer choice behaviour, and future. |
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