search query: @indexterm CONSULTANCY / total: 194
reference: 49 / 194
« previous | next »
Author:Walsh, K.
Title:Service-delivery strategies: Three approaches to consulting for hospitality
Journal:Cornell Hotel and Restaurant Administration Quarterly
2002 : DEC, VOL. 43:6, p. 37-48
Index terms:Hotel and catering industry
Consultancy
Strategy
Service
Language:eng
Abstract:Effective consulting for hospitality involves going beyond applying mere expertise to solve a client's particular problem to being an empowering expert who focuses on ensuring that clients obtain the tools and resources needed to solve their own problems.
SCIMA record nr: 242000
add to basket
« previous | next »
SCIMA