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Author: | Grima, F. Trépo, G. |
Title: | Internal consultants: why do clients use them and for what benefits? |
Journal: | European Management Journal
2011 : APR, VOL. 29:2 p. 144-154 |
Index terms: | internal consultants consultancy success management consulting France |
Language: | eng |
Abstract: | This article investigates the dynamic of the client-consultant relationship. The study is based on four French case studies. It is found consultantsÂ’ proximity and commitment to managers and that they are unexpectedly credited with a high level of technical expertise. They are aware of state-of-the-art knowledge and external best practices. |
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