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| Author: | Moody, J. |
| Title: | A theoretically grounded approach to assist memory recall during information requirements determination |
| Journal: | Journal of Management Information Systems
1998 : SUMMER, VOL. 15:1, p. 79-98 |
| Index terms: | MANAGEMENT INFORMATION INFORMATION SYSTEMS THEORIES |
| Language: | eng |
| Abstract: | The interview has long been a part of the system professional's repertoire of elicitation techniques, used extensively in both requirements analysis and knowledge acquisition. Unfortunately, although interviewing is a widely recommended elicitation technique, the literature offers little in the way of theoretically grounded support or advice on exactly how the interview should be conducted and what format should be used. This paper reports the findings of a study that compared the efficiency and effectiveness of the cognitive interview with the standard information requirements interview in an experiment using reference librarians as interviewees. |
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