search query: @author Singh, C. P. / total: 2
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| Author: | Takac, P. F. Singh, C. P. |
| Title: | Banking technology: improving its potential through better management |
| Journal: | Management Decision
1992 : VOL. 30:5, p. 17-20 |
| Index terms: | BANKING TECHNOLOGY MANAGEMENT FINANCIAL INSTITUTIONS TECHNOLOGICAL CHANGE RETURN ON INVESTMENT |
| Language: | eng |
| Abstract: | The role of technology in financial institutions is discussed. It is suggested that, given its costs and operational importance, technological change must be carefully planned and managed and integrated with business planning. Technology's role has increased from back-office support to a wider role incorporating product and service development and delivery. This is becoming increasingly vital in more and more competitive financial markets. However, a "technology race" has also developed which is expensive and may yield in a poor return on investment. |
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