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| Author: | Albright, T. Roth, H. |
| Title: | Controlling quality on a multidimensional level |
| Journal: | Journal of Cost Management for Manufacturing Industry
1993 : SPRING, VOL. 7:1, p. 29-38 |
| Index terms: | QUALITY CONTROL MULTIDIMENSIONAL SCALING |
| Language: | eng |
| Abstract: | As businesses strive to become world-class producers of goods and services, managers and financial staff need to expand their roles by becoming involved in measuring and evaluating the quality and performance of processes and activities. This article discusses statistical process control charts, which can help measure quality and performance in many situations. Businesses that adopt total quality management need methods for evaluating and monitoring both production and administrative performance. |
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