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| Author: | Layton, C. Smith, J. McCoy, C. |
| Title: | Design of a cooperative problem-solving system for en-route flight planning: an empirical evaluation |
| Journal: | Human Factors
1994 : MAR, VOL. 36:1, p. 94-119 |
| Index terms: | PROBLEM SOLVING PLANNING AIRCRAFT INDUSTRY |
| Language: | eng |
| Abstract: | Both optimization techniques and expert systems technologies are popular approaches for developing tools to assist in complex problem-solving tasks. Because of the underlying complexity of many such tasks, however, the models of the world implicitly or explicitly embedded in such tools are often incomplete and the problem-solving methods fallible. The result can be "brittleness" in situations that were not anticipated by the system designers. |
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