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Author: | Theus, K. |
Title: | Communication in a power vacuum: sense-making and enactment during crisis-induced departures |
Journal: | Human Resource Management
1995 : SPRING, VOL. 34:1, p. 27-49 |
Index terms: | COMMUNICATION POWER CRISIS MANAGEMENT |
Language: | eng |
Abstract: | Unanticipated departures of CEOs place demands upon interim leaders. From the literature a model is derived that illustrates problems of sense-making, enactment, communication, and organizational learning faced by these leaders and their internal and external stakeholders. A case, which focuses on the sudden resignation of the president of American University for making obscene phone calls to an area day-care worker, is used to illustrate the model. |
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