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Author:Babin, B.
Darden, W.
Title:Consumer self-regulation in a retail environment
Journal:Journal of Retailing
1995 : SPRING, VOL. 71:1, p. 47-70
Index terms:RETAILING
ENVIRONMENT
CONSUMERS
Language:eng
Abstract:The importance of retail store design and merchandising policies rests in the ability of the physical retail environment to alter shopper reactions and behavior. Research presented in this paper extends this research by considering the role of consumer self-regulation as a moderator of relationships between shopping emotions and consumer evaluations of the shopping experience. Structural equations analyses support this assertion and suggest disparate outcomes depending upon one's self-regulatory tendency.
SCIMA record nr: 138431
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