search query: @author Pyne, T. / total: 2
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Author: | Newman, K. Pyne, T. |
Title: | Service quality and blood donors: a marketing perspective |
Journal: | Journal of Marketing Management
1997 : JUL, VOL. 13:5, p. 579-599 |
Index terms: | SOCIAL MARKETING SERVICE QUALITY |
Language: | eng |
Abstract: |
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