search query: @author Pyne, T. / total: 2
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| Author: | Newman, K. Pyne, T. |
| Title: | Service quality and blood donors: a marketing perspective |
| Journal: | Journal of Marketing Management
1997 : AUG, VOL. 13:6, p. 579-599 |
| Index terms: | HEALTH SERVICE SERVICE QUALITY |
| Language: | eng |
| Abstract: |
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