search query: @author Lind, E. A. / total: 2
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| Author: | Bos, K. van den Wilke, H. A. M. Lind, E. A. |
| Title: | When do we need procedural fairness? The role of trust in authority |
| Journal: | Journal of Personality and Social Psychology
1998 : DEC, VOL. 75:6, p. 1449-1458 |
| Index terms: | DECISION MAKING AUTHORITY TRUST |
| Language: | eng |
| Abstract: | When information about whether an authority can be trusted is not available people will resolve the question of how they should interpret the decisions of the authority by relying on perceived procedural fairness. People who do not have information about authority's trustworthiness react more positively towards the outcomes of authority's decisions if the authority is using fair as opposed to unfair procedures. When people know that the authority either can or cannot be trusted, they are less in need of procedural fairness information, yielding less strong effects of procedural fairness on people's reactions. |
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