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Author:Wareham, J.
Gerrits, H.
Title:De-contextualising competence: Can business best practice be bundled and sold.
Journal:European Management Journal
1999 : VOL. 17:1, p. 39-47
Index terms:BENCHMARKING
INFORMATION SYSTEMS
COMPETITIVENESS
Language:eng
Abstract:The study of Business Best Practice (BPP) currently enjoys broad popularity amongst IT-based consultancies as well as the academic community. Unfortunately, despite the growth of practice, BBP lacks sound theoretical foundations. This paper adresses the shortcomings of current best practice benchmarking literature and offers a first step towards a more solid foundation for the study of BBP. We begin by surveying current normative trends in benchmarking and BBP literature. We contuinue by examining a group of BBP cases and show how these prescriptions can become quite problematic and complex when transferring knowledge across organisations, industries, institutional environments and cultures. Based upon the epistemological challenges, as well as strenghts and weaknesses of existing theory, we for- mulate premises an guidelines for the practice of BBP.
SCIMA record nr: 190536
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