search query: @author Miller, C. G. / total: 2
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| Author: | Schnoebelen, S. C. Aerne, D. J. Miller, C. G. |
| Title: | Leveraging maintenance through strategic performance measures (part 2) |
| Journal: | Journal of Cost Management
1999 : NOV/DEC, VOL. 13:6, p. 3-10 |
| Index terms: | Strategy Measurement Performance appraisal Managerial activities Companies |
| Language: | eng |
| Abstract: | This Part 2 of the set of articles focuses on the efficacy of performance measurement system in maintenance organizations. Dealt with among others are the definition of maintenance performance measures, the role of company executives in delivering measurement strategies, risk factors in performance measurement projects, and customer service and quality. |
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