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Author:Stashevsky, S.
Elizur, D.
Title:The effect og quality management and participation in decision-making on individual performance
Journal:Journal of Quality Management
2000 : VOL. 5:1, p. 53-66
Index terms:QUALITY
PARTICIPATION
TOTAL QUALITY MANAGEMENT
Language:eng
Abstract:The major objective of the study was to analyze the effects of total quality management (TQM) on improvement efforts and individual performance. Employee response to quality management (QM) and the perceived degree of participation in decision-making (PDM) were considered the major factors affecting employee improvement efforts. The improvement effort factor was expected to influence employee performance. Subjects were 208 employees in three industrial organizations.
SCIMA record nr: 222469
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