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Author:Boone, T.
Ganeshan, R.
Title:The effect of information technology on learning in professional service organizations
Journal:Journal of Operations Management
2001 : JUL, VOL. 19:4, p. 485-495
Index terms:INFORMATION TECHNOLOGY
ORGANIZATIONAL LEARNING
SERVICE INDUSTRIES
Language:eng
Abstract:This study examines the relationship between organizational experience and productivity in a professional service organization. The research addresses a gap in the existing literature with respect to organizational experience modles in service organizations. The findings confirm a significant, positive relationship between organizational experience and productivity.
SCIMA record nr: 226855
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