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| Author: | Pollard, C. |
| Title: | Exploring continued and discontinued use of IT: a case study of OptionFinder, a group support system |
| Journal: | Group Decision and Negotiation
2003 : MAY, VOL. 12:3, p. 171-193 |
| Index terms: | Group technology Information technology Innovation Organizational behaviour |
| Language: | eng |
| Abstract: | This study explores how perceptions, experience, attitudes, communication behavior and environment affect continued and discontinued use of group support system (GSS) as an organizational innovation. The case study method was used to investigate the largely unexplored process of GSS adoption and diffusion in terms of human factors, internal organizational context, external organizational environment and GSS management activities. |
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