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| Author: | Spillan, J. Hough, M. |
| Title: | Crisis planning in small businesses: importance, impetus and indifference |
| Journal: | European Management Journal
2003 : JUN, VOL. 21:3, p. 398-407 |
| Index terms: | Crisis management Small business Disasters |
| Language: | eng |
| Abstract: | The authors investigate whether the experience of an actual crisis event by a business generates concern for future crises, if concern is generated more from the occurence of a crisis event or from the presence of a crisis management team. Results indicate that crisis planning receives little attention in the small business surveyed, and for most small business managers, an actual crisis event must occur before clisis planning becomes a concern. |
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