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Author: | Cooren, F. |
Title: | The communicative achievement of collective minding: Analysis of board meeting excerpts |
Journal: | Management Communication Quarterly
2004 : MAY, VOL. 17:4, p. 517-551 |
Index terms: | Board of directors Managers Communication Health service |
Language: | eng |
Abstract: | Based on an in-depth analysis analysis of excerpts from a board meeting in a drug rehabilitation center, this article shows how a group of managers displays a form of intelligence that cannot be reduced to the simple sum of their respective contributions. This analysis extends previous findings by showing that a form of collective intelligence can be found more generally in patterns of conversational behaviour. The managers are shown to be constructing, amending, and adding a series of textual blocks that ultimately represent the heedfulness of the group. Although it can only be achieved on the "terra firma" of interactions, collective minding is shown to be a phenomenon that always transcends the "here and now" by interrelating this latter with the "there and then," a phenomenon of translocalization identified as a form of organizational intelligence. |
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