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Author: | Griffiths, M. |
Title: | Nurturing community coaching at BT |
Journal: | Knowledge Management Review
2004 : NOV/DEC, VOL. 7:5, p. 20-23 |
Index terms: | Knowledge management Organizations Employees Telework Home working United Kingdom |
Language: | eng |
Abstract: | With 9.000 permanent home workers and a further 45.000 teleworkers, BT exerts a lot of effort to support its remote workforce. This article details the development of the community coach, a leader to enable and perpetuate knowledge sharing within BTs extended family. |
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